BUSINESS PROCESS AUTOMATION
Business process automation — stop doing the same task twice.
We connect the tools you already use and automate the repetitive steps in between — new leads, follow-ups, data entry, documents and reports — so your team spends time on customers instead of copy-paste.
SOUND FAMILIAR?
- The same information is typed into two or three different apps
- New inquiries wait hours for a reply, or get forgotten
- Reminders, follow-ups and reports depend on someone remembering
- Mistakes happen when data is copied by hand
WHAT WE AUTOMATE
- Lead capture that routes every inquiry to the right person and replies right away
- Follow-up and reminder emails for quotes, appointments and overdue invoices
- Syncing data between your forms, CRM, scheduling, payments and accounting tools
- Documents generated from your data — estimates, invoices, PDFs
- Scheduled reports and dashboards instead of manual spreadsheets
- AI steps where they help, like sorting inquiries or drafting a first reply
We start with the one process that costs you the most time, then automate the next one only when you approve it.
HOW A PROJECT WORKS
- 1. Conversation — your goals, current tools and what's slowing you down
- 2. Free project plan — scope, phases, total price and payment stages, before any work
- 3. Build — you review working previews at each stage
- 4. Launch and support — a monthly plan sized to what you need
WHY BUSINESSES WORK WITH US
- We map your current process first, so the automation fits how your team works
- Integration feasibility is confirmed for each tool before you get a price
- Small first phase, price and timeline in writing before work begins
- You talk directly with the developer who builds it
A SYSTEM WE BUILT AND RUN
MCR System — estimates, invoicing and payments for service businesses
Our founder designed, built and operates MCR System, a live web platform for service businesses. It's an example of the kind of system we build for clients:
WHAT IT INCLUDES
- Client portal with online approval and e-signature
- Online payments through each business's own Stripe account
- Recurring invoices, email alerts and accountant exports
- Dashboards, reports and job scheduling in one place
Questions
Which processes can be automated?
Usually anything repetitive with clear rules: routing new inquiries, sending follow-ups and reminders, moving data between apps, generating documents and building reports. We look at your current process first and tell you what's worth automating.
Can you connect the apps we already pay for?
Often, yes — when the tool offers an API or export. We review each tool's integration options before quoting, so you know up front what can be connected.
How much does an automation project cost?
It depends on the process and the tools involved, so there is no price list. You get a free project plan with the total price and payment stages before any work starts — and starting with a single process keeps the first phase small.
What happens if a tool changes or an automation stops?
After launch, a monthly service plan — quoted with the project — covers keeping the automation running and small adjustments. Larger changes are quoted separately.
LET'S TALK
Tell us about your business.
We reply within one business day with a free plan for your website or system.
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