/* Chat do site (agente de IA) */
.bbc-btn{position:fixed;right:20px;bottom:20px;z-index:60;display:flex;align-items:center;gap:10px;background:#101e30;color:#fff;border:0;border-radius:999px;padding:14px 20px;font:700 14px 'DM Sans',sans-serif;box-shadow:0 12px 30px #0006;cursor:pointer}
.bbc-btn .dot{width:9px;height:9px;border-radius:50%;background:#7ee08a;box-shadow:0 0 0 3px #7ee08a33}
.bbc-panel{position:fixed;right:20px;bottom:86px;z-index:61;width:min(380px,calc(100vw - 32px));height:min(560px,calc(100vh - 120px));background:#fffefa;border:1px solid #d9dedf;border-radius:18px;box-shadow:0 24px 60px #0b192e40;display:flex;flex-direction:column;overflow:hidden}
.bbc-panel[hidden]{display:none}
.bbc-head{background:#0b192e;color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px}
.bbc-head strong{font:800 14px Manrope,sans-serif;display:block}
.bbc-head small{color:#b9c4d4;font-size:12px}
.bbc-close{margin-left:auto;background:none;border:0;color:#fff;font-size:22px;cursor:pointer;line-height:1}
.bbc-log{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:#f5f4ef}
.bbc-msg{max-width:85%;padding:10px 13px;border-radius:14px;font-size:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}
.bbc-msg.bot{background:#fff;border:1px solid #e3e6e4;align-self:flex-start;border-bottom-left-radius:4px}
.bbc-msg.me{background:#101e30;color:#fff;align-self:flex-end;border-bottom-right-radius:4px}
.bbc-msg.typing{color:#5b6878;font-style:italic}
.bbc-form{display:flex;gap:8px;padding:10px;border-top:1px solid #e3e6e4;background:#fff}
.bbc-form textarea{flex:1;resize:none;border:1px solid #cfd6da;border-radius:10px;padding:10px;font:500 14px 'DM Sans',sans-serif;max-height:110px}
.bbc-form button{background:#101e30;color:#fff;border:0;border-radius:10px;padding:0 14px;font-weight:700;cursor:pointer}
.bbc-form button[disabled]{opacity:.5}
.bbc-note{font-size:12px;color:#5b6878;padding:6px 12px 10px;background:#fff}
@media(max-width:760px){
.bbc-btn span.lbl{display:none}.bbc-btn{padding:14px}
/* Celular: tela cheia, sem zoom do iOS (campos com 16px) */
.bbc-panel{inset:0;right:0;bottom:0;width:100%;height:100vh;height:100dvh;border-radius:0;border:0}
.bbc-form textarea,.bbc-fb input,.bbc-fb textarea{font-size:16px}
.bbc-close{font-size:28px;padding:4px 8px}
body.bbc-open{overflow:hidden}
body.bbc-open .bbc-btn{display:none}
}
.bbc-fb{background:#fff;border:1px solid #d9dedf;border-radius:12px;padding:12px;display:flex;flex-direction:column;gap:8px;align-self:stretch}
.bbc-fb label{display:flex;flex-direction:column;gap:4px;font-size:12px;font-weight:700;color:#3b4a5c}
.bbc-fb input,.bbc-fb textarea{font:500 14px 'DM Sans',sans-serif;border:1px solid #cfd6da;border-radius:8px;padding:8px}
.bbc-fb button{background:#101e30;color:#fff;border:0;border-radius:8px;padding:10px;font-weight:700;cursor:pointer}
.bbc-fb-err{color:#b42318;font-size:12px;margin:0}
/* Amanda: avatar, respostas rápidas e balão de convite */
.bbc-av{position:relative;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;overflow:hidden;background:#d7b98a;color:#101e30;flex:none;font:800 15px Manrope,sans-serif;box-shadow:0 0 0 2px #ffffff22}
.bbc-av img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:center 30%}
.bbc-btn .bbc-av{margin:-6px 0 -6px -8px}
.bbc-head .bbc-av{box-shadow:0 0 0 2px #7ee08a}
.bbc-chips{display:flex;flex-wrap:wrap;gap:6px;align-self:flex-start}
.bbc-chips button{background:#fff;border:1px solid #101e30;color:#101e30;border-radius:999px;padding:7px 12px;font:700 13px 'DM Sans',sans-serif;cursor:pointer}
.bbc-chips button:hover{background:#101e30;color:#fff}
.bbc-teaser{position:fixed;right:20px;bottom:86px;z-index:60;display:flex;align-items:flex-start;gap:4px;max-width:min(300px,calc(100vw - 40px));background:#fff;border:1px solid #d9dedf;border-radius:16px 16px 4px 16px;box-shadow:0 14px 34px #0b192e33;padding:4px}
.bbc-teaser[hidden]{display:none}
.bbc-teaser-open{flex:1;text-align:left;background:none;border:0;padding:10px 4px 10px 12px;font:600 14px/1.4 'DM Sans',sans-serif;color:#101e30;cursor:pointer}
.bbc-teaser-x{background:none;border:0;color:#5b6878;font-size:20px;line-height:1;padding:6px 8px;cursor:pointer}
body.bbc-open .bbc-teaser{display:none}
@media(max-width:760px){.bbc-teaser{right:12px;bottom:84px}.bbc-chips button{font-size:14px}}